← Back to the casebook

CASE 02 / FINANCE OPERATIONS

Invoices move forward. Exceptions stay visible.

Structured extraction and a deliberate approval boundary for the things that affect money.

MakeGoogle DriveAirtableEmail

Fictional example · Illustrative workflow and figures · No measured client result is claimed.

ENGAGEMENT STATUS
Design example
THE CONTRIBUTION
Review rules · exception handling · evidence model
OBSERVATION / VOLUME
See the volume assumptions below
3explicit review checkpoints
Human-ownedApproval and escalation stay explicit
Illustrative modelReplace with your measured evidence

01 / THE SITUATION

Make the work
easier to follow.

This fictional invoice-intake example takes attachments out of a shared inbox and turns them into a reviewable register. It drafts records. A person checks the extracted values and authorizes any downstream financial action.

02 / WHAT CHANGES

A different kind of handoff.

Before

  1. Download attachments from a shared inbox
  2. Re-key supplier, currency, and total
  3. Find a reviewer in a message thread
  4. Search the inbox again during reconciliation

After

  1. Store the original with a reference ID
  2. Extract into a validated record
  3. Route uncertain or duplicate entries for review
  4. Export only approved records with their audit trail

03 / BOUNDARIES & RECOVERY

The important decisions
stay with people.

Who owns the decision?

Finance reviews the supplier, amount, and duplicate warning. This demonstration does not execute payments or create live accounting entries.

When something does not fit

A missing currency or mismatched line-item sum stops processing. A suspected duplicate is held rather than silently merged. Provider failure leaves the original available for manual work.

A DESIGN DECISIONUse deterministic amount checks after extraction. A confident-looking AI response should not be the only check on a financial record.

04 / EVIDENCE & ASSUMPTIONS

Numbers with context.

Measurement type
Fictional review design
Input set
Illustrative invoice records
Checkpoints
Schema · totals · human sign-off
Claim boundary
No accuracy or savings claim
THE WORKING

No observed performance is claimed. Before measuring time saved, include reviewer effort, corrections, software costs, and exception handling.

ILLUSTRATIVE MODEL / SOURCE

Authored review scenario. No measured financial outcome.

What this does not establish

Extraction quality varies with document format and language. Accounting, privacy, and retention requirements need review for the actual business.

05 / THE HANDOVER

Built to leave
in good hands.

  • Field-level validation rules
  • Reviewer and escalation ownership
  • Retention and access checklist
  • Original-to-record reconciliation guide

In an actual engagement, acceptance criteria, account access, support coverage, and responsibilities are agreed before delivery.

NEXT IN THE CASEBOOK / 03

The next conversation starts with context.